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DTS Managed Remote Access

Get remote support
in minutes

Install this app so our team can securely connect to your computer and help you out. Two quick steps.

1
Download & install RustDesk
Detecting your operating system...
Download
Download started — run the file when it finishes.
2
Connect to the DTS server
After installing, open RustDesk, then run this command to apply the server config:

After running the command, restart RustDesk. It will show “Ready” with your ID and a one-time password. Share those with your DTS support technician to start the session.

Advanced: manual setup, other platforms & server details

All Platform Downloads

Windows — .exe Download
Windows — .msi Download
macOS — Apple Silicon Download
macOS — Intel Download
Linux — .deb Download
Linux — AppImage Download

Server Details

ID Server 192.53.122.147
Relay Server 192.53.122.147
Key L5EJKpGZdOLHe+IWnZ8h2m0ZPvfEbK7Rs+GqqgZrPj8=

Manual Setup (without the command)

1
Open RustDesk → click the ⋮ menu (top-right) → Network
2
Unlock the settings, then set:
ID Server: 192.53.122.147
Relay Server: 192.53.122.147
Key: L5EJKpGZdOLHe+IWnZ8h2m0ZPvfEbK7Rs+GqqgZrPj8=
3
Click OK, then restart RustDesk.